Privacy Policy

Welcome to celinerahim.com. This Privacy Policy outlines how your personal data is collected, used, shared, and safeguarded when you visit this website, make a purchase, or subscribe to our mailing list.

This policy is designed to comply with the privacy principles established in the Data Protection Act, 2011 and the Electronic Transactions Act, 2011 of Trinidad and Tobago.

1. Information We Collect

We only collect the minimum amount of personal information necessary to provide you with our services. Depending on how you interact with the site, we may collect:

• Contact Information: Your name and email address when you voluntarily subscribe to the email list, fill out a contact form, or create an account.
• Transaction Information: When you make a payment online, we collect necessary details to facilitate the transaction. Note: We do not store your credit card or financial data on our servers. All financial transactions are encrypted and processed securely through our third-party payment processor, PayPal.
• Technical Data: We automatically collect standard log data, such as your IP address, browser type, and interaction metrics, to ensure the site functions properly on our hosting platform, Netlify, and to continuously improve the user experience.

2. How We Use Your Information

Your information is collected for specific, legitimate purposes and will not be used in ways incompatible with those purposes:

• To Process Payments: To fulfill your orders, provide customer support, and send transactional emails (such as purchase receipts).
• For Email Marketing: To send you newsletters, updates, and promotional content, provided you have given explicit consent to receive these communications.
• To Improve Our Website: To monitor site performance, security, and engagement.

3. Consent and Commercial Communications

Under the Electronic Transactions Act of Trinidad and Tobago, you have the right to control the commercial communications you receive. We will only send you marketing emails if you have actively opted in.

Every marketing email sent from celinerahim.com includes a clearly specified and easily activated "Unsubscribe" link. You may withdraw your consent and opt out of future communications at any time without penalty.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We only share your data with trusted third-party service providers who assist in operating the website and conducting business, under strict confidentiality agreements. These include:

• Netlify: For secure website hosting and deployment.
• PayPal: For processing secure online payments.
• Email Service Providers: Resend (or our active email provider) for managing our email list and distributing newsletters.

These providers act on our behalf and are obligated to protect your data with comparable safeguards.

5. Data Security and Retention

We implement robust technical and organizational safeguards to protect your personal information from unauthorized access, loss, or theft. Access to your data is restricted only to those necessary to fulfill the services requested.

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once it is no longer needed, it is securely deleted or anonymized.

6. Your Rights

In accordance with Trinidad and Tobago's general data protection principles, you have the right to:

• Request access to the personal information we hold about you.
• Request that we correct or update inaccurate or incomplete information.
• Request the deletion of your personal data, subject to legal and transactional obligations.
• Object to the processing of your data for marketing purposes.